Contact HEAT Symposium Series Webinars for event and ticket information.
Wednesday, February 25, 2009 from 1:00 PM - 2:00 PM (CT)
Discover the fastest, most effective way to improve your service delivery. Optimize your HEAT or ITSM system with voice technology including self service, auto password reset, outbound dialing, auto ticket closure, interactive voice response, text-to-speech
recognition, and sophisticated contact routing.
Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL), call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas
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